Isn't this a kick in the pants!?!

What I did today:

1. Tried to make Adobe Acrobat work convert Word document to PDF with bookmarks.
2. Failed
3. Spent an hour or more on Adobe's tech support website looking for the solution to my problem.
4. Failed, but was motivated to update some software.
5. Stayed on the phone with Adobe tech support for several hours. Sean was very nice, but we didn't get it working. In the process of working on it, we DID succeed in breaking EndNote.
6. Installed and ran all the updates for MS Office and Acrobat on a different, freshly formatted Mac laptop as a troubleshooting step to see if it was a system problem. It wasn't.
7. Called Adobe tech support again. Talked to Pat who told me Acrobat on Mac won't convert bookmarks. It's a Microsoft problem, not a Macintosh problem - must use Windows version. (GRRRR!)
8. Installed Acrobat on PC.
9. Moved all of my Mac files to the PC.
10. Fiddled around configuring the media players because this is a loaner machine. Why a loaner? Because it turns out mine had a defective power supply and my Best Buy extended service plan entitles me to an oh-so-speedy 3-week turnaround time on the repair.
    

Hopefully, tomorrow will be better. Oh, wait. It IS tomorrow. I'll stop whining now.